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Shipping

How long will my order take to arrive?

- We operate a next day despatch (excluding weekends). - As standard, all UK orders are sent by Royal Mail Tracked 48 which means that orders generally take 2 days to arrive from the point it’s despatched from our Roastery. - For a fee, you can upgra

How does next day despatch work?

- Order before 23.59 and get your coffee roasted and despatched the next day (excluding weekends and Bank Holidays). Any orders after midnight will be despatched the next day. Any orders placed after 23.59 on Thursday, will be despatched on Monday. -

How much is shipping?

- We provide free Royal Mail Tracked 48 delivery on all UK orders with a basket value of £25 (under 2kg). - Orders over 2kg will be sent via DPD free of charge. - View our shipping fees - here

Where is my tracking number?

- You can find your tracking number in your shipping confirmation email. This will link you directly to the courier’s website where you can get an update on the status of your order. - Order Tracking number and history is also found in your account p

What does letterbox friendly mean?

- All 1 x 250g orders are sent in a letterbox-friendly parcel, adhering to Royal Mail's Large Letter size constraints, with a maximum height of 25mm. - All 2 x 250g bags of coffee will be despatched in a letterbox friendly parcel and should fit throu

What happens if I am not at home for my order?

- If you place an order that doesn’t classify as letterbox friendly (see above) and nobody will be in to receive the order, please include delivery instructions or a nominated safeplace in your order notes when checking out. We will add this to you o

Do you ship internationally?

- Yes. All our international orders are sent via Royal Mail and must be under 1.75kg in weight. - To see if we deliver to your country, just enter your shipping details on the checkout page. - If you have any issues with this, please contact our Cust