What does approved, pending and cancelled status mean?Updated 7 months ago

- Points can be in different states depending on your purchase date and actions.

- Points approved: these are points that the customer has available to spend right away.

- Points pending: points that are currently going through an approval period. Once the approval period is finished, these will become approved points. Our approval period is 14 days from purchase

- Points cancelled: points that will not be added to your account. This will happen if you cancel a purchase (the points will change from pending to cancelled).