- The Circle is our rewards (loyalty) programme. Here, you’ll get rewarded and earn points for every purchase you make online and in-store. - The more you spend, the more we’ll reward you. You can also earn points for completing activities such as re
- If you already have an account, you’ll automatically be signed up. If you are new to The Circle, just sign-up through the link at the top of the page.
- Earn points by making purchases or by completing activities such as referring a friend or following us on instagram. - View all activities here
- The Circle has 2 tiers. The higher the tier, the more points you’ll earn per purchase and better perks you’ll unlock. The tiers are categorised as follows: - The Loop: Create an account - Core: Become a subscriber.
- Put simply the higher the tier, the more points you get per purchase. - The Loop: 10 points per £1 spent. - Core: 15 points per £1 spent.
- Our current rewards include discount vouchers, free products and charitable donations to Project Waterfall. - View all rewards here.
- After redeeming your reward you will be shown a code. - Copy that code and login to your subscription through the customer account page. - Open your active subscription. - On the left hand-side they'll be an "Apply discount" tab. - Simply copy and
- Just log into your account, click the rewards tab and you’ll see your balance at the top of the page.
- Select the tab called rewards. Here you’ll see all the available rewards available and if you have enough points, you’ll be able to use your points against a reward. Copy the code that is displayed and use it when checking out. - Some rewards are n
- Your points will expire 12 months after your last online order
- Points can be in different states depending on your purchase date and actions. - Points approved: these are points that the customer has available to spend right away. - Points pending: points that are currently going through an approval period. On
- Yes. We’ve given you 1 month to claim your points after purchase if you haven’t created an account. After that time period, your points will expire.
- There can sometimes be a slight delay between completing activities, and points being updated to your profile. If it takes longer than 5 business days, just email our Customer Service team on [email protected].
- Share your custom url through the dashboard above with your friends and family. They’ll get a £5 voucher off their first purchase, and you’ll be rewarded with 500 points (£5) for the referral. - Your points will be classified as pending, until the
- No. Our system currently only allows one discount to be used per order.
- Yes, you need to spend a minimum of £20 when using £5, £10 and £20 vouchers. - This doesn't apply to subscription vouchers.